RETURN & REFUND POLICY

Thank you for shopping at SwissLife Forever. If you are not entirely satisfied with your purchase, we're here to help.

Refund and Return Eligibility

To be eligible for a refund or return:

  • You must contact us within 3 days of receiving your order.
  • The item must be in the same condition that you received it.
  • The item must be in the original packaging.
  • Items that have been opened or used will not be eligible for a refund or return.

Contacting Us

If you would like to request a refund or return, please contact us:

Please provide your order number and a brief explanation of the reason for the refund or return request.

Return Shipping

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable.

Refund Process

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.

If your refund is approved, it will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain number of days.

Questions

If you have any questions about our refund and return policy, please contact us using the information provided above.